I ordered a Samsung Galaxy S* refurbished phone through Groupon with Creo Distributions...
GetHuman1962296's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1962296's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1962296's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1962296 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1962296 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1962296 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1962296's own words
I ordered a Samsung Galaxy S* refurbished phone through Groupon with Creo Distributions LLC as the distributor. It was order number * * * * * * * * * *. The phone is defective. I need to get my money back but I cannot find a number or email for them! Please provide contact information for Creo. I have their address but do not just want to send it to that without talking to someone or emailing someone first. Winona Ramsaur**Note: ** days to return means from the time I received it correct!?
GetHuman1962296 did not yet indicate what Groupon should do to make this right.
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