I tried to buy * personalized pillow cases and went to order them but I could not locat...

GetHuman-lochham's customer service issue with Groupon from January 2019

142861 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-lochham's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lochham's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lochham will want to follow the link below to head to their help center. We will check on GetHuman-lochham later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lochham may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lochham's own words
I tried to buy * personalized pillow cases and went to order them but I could not locate the place to personalize the pillow cases - so I wrote to the company about this issue and told them the name of the pillowcases but I never received an answer - the Groupon amount is *.** dollars and *.** on my American Express bill. Can you please refund this amount to me - purchased **********My name is : Ilka Sabha*Cell phone number: *** ***-*****Email address is: *****@***.com
GetHuman-lochham did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lochham fixed the problem
We are waiting for GetHuman-lochham to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-lochham fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lochham
Jan 13th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 142861 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lochham started working on this issue
Jan 13th 8:45pm