I purchased the lasik eye surgery for both eyes and went in to the lasik vision institu...

GetHuman1957284's customer service issue with Groupon from January 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1957284 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1957284 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1957284's own words
I purchased the lasik eye surgery for both eyes and went in to the lasik vision institute in West Des Moines yesterday for my consultation only to find out that I am not a candidate for the surgery even though lasik plus would, so I am slightly confused and would like that refunded please since I am not able to do the surgery. It says on the groupon it is refundable so I would expect it to be. It can just be put back on the card please and thank you. If you have any further questions please feel free to email me. Thanks!
GetHuman1957284 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1957284
Jan 13th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 142817 others
0 customers following this
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Timeline
GetHuman1957284 started working on this issue
Jan 13th 7:04pm