I purchased a groupon for TBowl in Wayne NJ on Dec **th ****. I tried to use this today...
GetHuman-vannotem's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vannotem will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vannotem can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-vannotem's own words
I purchased a groupon for TBowl in Wayne NJ on Dec **th ****. I tried to use this today and was told that it is only good Mon -Thurs until April **th and not on Federal holidays or school recess. I've purchased this groupon in the past and did not realize that the company has made so many new restrictions to the dates. The groupon is now useless to me because the restrictions coincide with the only times my children would be able to bowl there. I am kindly requesting a refund due to the new restrictions. Thank you.
GetHuman-vannotem did not yet indicate what Groupon should do to make this right.
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