I may have typed this issue in the wrong place. I am not having a customer service iss...
GetHuman1495995's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1495995's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1495995's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1495995 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1495995 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1495995 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1495995's own words
Change the location of the surgery from Virginia Beach to Vienna, VA. ... I may have typed this issue in the wrong place. I am not having a customer service issue as this is my initial request for a change in this Groupon.***I ordered a Groupon for Lasik surgery as a gift for my son. I mistakenly forgot to request the Lasik Institute's Vienna, VA location (where he lives), so it defaulted to my local location (Virginia Beach). How do I change the location? Do I cancel this Groupon and get a new one?
I would like to change the location for the lasik surgery from Virginia Beach, VA to Vienna, VA as it is for my son, and he lives in northern Virginia (near Vienna).
Live chat not available.
I have an issue with Groupon too
How GetHuman1495995 fixed the problem
We are waiting for GetHuman1495995 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.