I bought a groupon for a massage service harmani massage but the seller is not answerin...

GetHuman-cymye's customer service issue with Groupon from January 2019

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The issue in GetHuman-cymye's own words
I bought a groupon for a massage service harmani massage but the seller is not answering calls for an appointment. I have called multiple times already without success. So i decided to stop by the business address and surprised to see a different business name so i inquired inside and found out that the seller of the groupon actually just rents a room there and the staff doesn't know the seller's schedule since she seldom comes there according to them. Since i can't make an appointment and it's obvious that i wouldn't be able to use my groupon, i just want to get my refund instead.
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Groupon

Customer service issue
Reported by GetHuman-cymye
Jan 8th, 2019 - a mon ago
I have an issue with Groupon too
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GetHuman-cymye started working on this issue
Jan 8th 5:54pm