I booked a room at Isola Bella. I arrived at the check-in desk and there was a note on...
GetHuman-mikemong's customer service issue with Groupon from January 2019
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The issue in GetHuman-mikemong's own words
I booked a room at Isola Bella. I arrived at the check-in desk and there was a note on the door to call a number for after hours check-ins. When I called the number, they said the check-in office was closed and to contact Groupon for a refund. It said nothing on the website about having to check-in by a specific time or the office will be closed. It was approximately *:**pm ******** when arrived. The room was booked at approximately *:**pm ********.**Order *************Thank you for your time,*Mike Mongold****-***-****
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