I ordered satin sheets on December **st and I did not receive them until january *th an...
GetHuman-ashstav's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-ashstav's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ashstav's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ashstav will want to follow the link below to head to their help center. We will check on GetHuman-ashstav later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ashstav may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ashstav's own words
I ordered satin sheets on December **st and I did not receive them until january *th and now I don’t need them anymore. I also need to be unsubscribed to the stupid hippie butler subscription that I did not sign up for. I received an email from Groupon saying I was subscribed to hippie butler now. It shows I redeemed one of them but I never did and don’t know how to use it so I would like it refunded ASAP please. I’ve reached out numerous times and sent a few different emails. I need help with this ASAP please. You can contact me at **********, if u don’t answer please leave a voicemail with a number I can call back to straighten this all out. Thank you!
GetHuman-ashstav did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ashstav fixed the problem
We are waiting for GetHuman-ashstav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.