I purchased a **-inch MacBook pro on Nov. **, ****, along with two laptop covers for my...
GetHuman-martilee's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman-martilee's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-martilee will want to follow the link below to head to their help center. We will check on GetHuman-martilee later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-martilee's own words
I purchased a **-inch MacBook pro on Nov. **, ****, along with two laptop covers for my daughter for Christmas, and was not pleased with the quality of the product. I had tried numerous times to return the package on the Groupon website but it repeatedly kept coming up as an error saying "Oops! Groupon Goods is temporarily unavailable or overloaded. Please try again in a few minutes. For more information, please visit the FAQ.” I even tried sending an email regarding the situation and calling customer support but was never able to speak with an agent. I’ve tried refunding the package again and it’s still giving me the same error message and now it’s past the ** days for the refund. What am I supposed to do in this situation because I’ve tried returning it for almost a month now with no success?
GetHuman-martilee did not yet indicate what Groupon should do to make this right.
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