I went in to get laser and I was told that my area was not defined as a medium area so...

GetHuman-nxmx's customer service issue with Groupon from January 2019

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The issue in GetHuman-nxmx's own words
I went in to get laser and I was told that my area was not defined as a medium area so she made me pay *** on top of the *** I already paid for the groupon and said I wasn’t unable to refund the groupon and get the one that they had for an extra large area (***) so I am very upset and disappointmened with this service I wouldn’t do it again. I asked if I could simply return this one and upgrade to another one instead of paying *** on top of my group in as it would be cheaper and she said griupon would not let me do so. However speaking to someone else* they informed me they did exactly that. I would like to see if there is an option to potentially get a refund on this order* as I plan on going into the office as well and speaking to her about this as well because I was straight up lied to. And ended up paying more than *** dollars for something that should have been cheaper than ***.
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Customer service issue
Reported by GetHuman-nxmx
Jan 4th, 2019 - 4 mons ago
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GetHuman-nxmx started working on this issue
Jan 4th 5:49am