My Order * ********** was shipped by DHL *DHL * GM****************** on December *rd...

GetHuman-morriscs's customer service issue with Groupon from December 2018

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The issue in GetHuman-morriscs's own words
My Order * ********** was shipped by DHL *DHL * GM****************** on December *rd, **** and has been in transit in Melrose Park, Il since that date. AN Exception note was sent from Hebron KY USA on December **, **** stating "Prohibited Contents". The shipment should contain one Bio-Bidet Toilet seat. I have paid Groupon $***.** CAD, processed on my credit card on November **th, ****. Where is my shipment? Thanks for your help.*Carole Morris******@***.com*Telephone *** ***-**** (Canada)

GetHuman-morriscs did not yet indicate what Groupon should do to make this right.

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How GetHuman-morriscs fixed the problem
My order of a BioBidet toilet seat was not received. Tracking showed it was being held at DHL Ecommerce Distritubion Center in Melrose Park, IL, USA due to "Prohibited Contents". I contacted Groupon and made the decision to have the purchase price refunded to my credit card, which has now been received. Service was prompt and efficient.
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My Groupon order * ********** was not received. On tracking with DHL * GM...Placed an order through Groupon, order ***********. Was shipped through DHL, trac...Placed order ******* *****-******-******. Was shipped to DHL *******. Arrived in...Placed order on *****--shows shipped-just called DHL ** they haven't even receive...My order hasnt came says it shipped on **-*. Tracking number is no good according...I ordered a Qi wireless charger, it shows it was delivered by DHL today on Decemb...My order is stuck at dhl warehouse. Needs to be released. Tracking...My order is stuck at dhl warehouse and needs you to release. Tracking number...Order number ********** was never received. According to DHL it is still being pr...Trying to track pkg being delivered by dhl
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Groupon

Customer service issue
Reported by GetHuman-morriscs
Dec 28th, 2018 - 4 years ago
I have an issue with Groupon too
Fixed
GetHuman-morriscs shared how to fix
Seen by 6 customers so far
Similar issue to 131271 others
0 customers following this
Items needed
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Timeline

GetHuman-morriscs started working on this issue
Dec 28th, 2018 2:28am
GetHuman-morriscs confirmed the issue is fixed. Hooray!
Jan 2nd, 2019 10:44am