Order number ****-******-*******On ********** I placed an order on Groupon for Beauty B...

GetHuman-monasuer's customer service issue with Groupon from December 2018

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The issue in GetHuman-monasuer's own words
Order number ****-******-*******On ********** I placed an order on Groupon for Beauty Bungalow for $**.**, but I was double charged. I contacted your support right away and they said they were going to take care of it. They did not. I just got a letter from Capital One saying that that Groupn had not credited the amount. I also contacted Beauty Bungalow and they said that it still showed two charges. Please help me take care of this problem. I want a credit for the second charge since Iit was a mistake. Thank you for your prompt attention to this problem. Mona Suero
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Groupon

Customer service issue
Reported by GetHuman-monasuer
Dec 19th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 11 customers so far
Similar issue to 124572 others
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Timeline
GetHuman-monasuer started working on this issue
Dec 19th, 2018 6:22pm