In early December I purchased a $** gift for $** from Harry and David. I purchased one...

GetHuman-sghogan's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sghogan's own words
In early December I purchased a $** gift for $** from Harry and David. I purchased one and I have been charged for two. * I was under the impression that the gift actual gift would be delivered but yesterday I get an email that has several steps to it in order to get the item delivered. This has all been very very confusing and I would like a refund of the $** that I have been charged. *My name is Sharon Hogan my telephone number is ***-***-****.
GetHuman-sghogan did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-sghogan
Dec 18th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-sghogan started working on this issue
Dec 18th, 2018 3:45pm