I presented the coupon to The Cheese Course only to discover that they were closed for...

GetHuman1722298's customer service issue with Groupon from December 2018

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Help with my Groupon issue
GetHuman1722298's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1722298 will want to follow the link below to head to their help center. We will check on GetHuman1722298 later to make sure it's all set or try to help escalate.
The issue in GetHuman1722298's own words
I presented the coupon to The Cheese Course only to discover that they were closed for renovations. There was only ! waitress on duty serving only coffee. She could not give me another date or permission to use the coupon when they re-opened. I have since sent two previous emails to Groupon with no response! This is very poor service. Kindly respond to this email immediately with a renewed coupon that will be good to tender at The Cheese Course. Please have someone phone me regarding this. Many thanks.
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Groupon

Customer service issue
Reported by GetHuman1722298
Dec 9th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1722298 started working on this issue
Dec 9th, 2018 2:19pm
GetHuman1722298 shared this issue with friends on Facebook
Dec 9th, 2018 2:19pm
GetHuman1722298 indicated the issue is not fixed yet.
Dec 9th, 2018 2:20pm