This is my *nd attempt to contact groupon customer service and I have not recieved an e...

GetHuman-djlegau's customer service issue with Groupon from December 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-djlegau's own words
This is my *nd attempt to contact groupon customer service and I have not recieved an email back the first time. I recently visited Panama City Beach and I purchased a groupon for boat trip. After purchasing the groupon I called them and they were closed in until February because of the hurricane. So I took a ride over to the location and they were destroyed. I was requesting a refund because the business was closed and I was unable to take the boat ride. Please respond.
GetHuman-djlegau did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-djlegau
Dec 8th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-djlegau started working on this issue
Dec 8th, 2018 5:23pm