I made a reservation for December **th and **th for Kalahari. I am unable to make that...

GetHuman1706156's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1706156's own words
I made a reservation for December **th and **th for Kalahari. I am unable to make that reservation so I need to cancel it. I knew it was * days before and as I went to cancel it just now it told me that I had until December *th at *pm. It’s now * and I noticed it. Is there anyway I can get a refund I will not be able to make it and can not afford to loose all of that money. I have tried contacting you guys in multiple different ways and it is not working. My order number is **********. Please help me... I am a valuable customer.
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Groupon

Customer service issue
Reported by GetHuman1706156
Dec 6th, 2018 - 5 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman1706156 started working on this issue
Dec 6th, 2018 10:57pm