An order was erroneously placed this morning. I called and the order was canceled beca...
GetHuman-stacicau's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-stacicau's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-stacicau's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stacicau will want to follow the link below to head to their help center. We will check on GetHuman-stacicau later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-stacicau may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-stacicau's own words
An order was erroneously placed this morning. I called and the order was canceled because my credit card was maxed out. I have put in another credit card but can't figure out how to process the items now. Do I have to reenter the items? The original items had not yet been edited by me before they posted so I do not wish to reinstate the order. I want to be able to get to my original order and edit it, then process it through the newly entered credit card
GetHuman-stacicau did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-stacicau fixed the problem
We are waiting for GetHuman-stacicau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.