I have a few issues with recently purchased items. Necklace came broken. Earrings never...

GetHuman-dwhlmh's customer service issue with Groupon from December 2018

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The issue in GetHuman-dwhlmh's own words
I have a few issues with recently purchased items. Necklace came broken. Earrings never came even though it claims delivered. And I was looking into a Groupon about a hotel in Pittsburgh and it was charged on my card even though I didn’t purchase it. I would like the price of these items returned to me.
There is no easy way to get answers to correct any issues.
By having a real person to talk to and get a refund.
I have tried customer service online and have gotten no response.
I have an issue with Groupon too
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Groupon

Necklace with Crystal elements Was broken when I received it.. morganite earrings that I never received purchased by hotel that I never agreed upon
Customer service issue
Reported by GetHuman-dwhlmh
Dec 6th, 2018 - 5 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-dwhlmh started working on this issue
Dec 6th, 2018 9:51pm
GetHuman-dwhlmh indicated the issue is not fixed yet.
Dec 6th, 2018 9:52pm