I ordered a tool set that was supposed to be shipped within two days on November...

GetHuman1705300's customer service issue with Groupon from December 2018

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The issue in GetHuman1705300's own words
I ordered a tool set that was supposed to be shipped within two days on November **, ****. The item still has not shipped and I ordered it in time to arrive for a party. I went online to cancel the shipment since it has not finished processing yet, but it only gave me the option to return the package after I receive it. I shouldn't have to pay for return shipping costs for an item that wasn't shipped as promised, order number **********. Please cancel it before it ships and credit back the item to the original payment method I used for this order. I ordered this from www.groupon.com.
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Groupon

Customer service issue
Reported by GetHuman1705300
Dec 6th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman1705300 started working on this issue
Dec 6th, 2018 9:00pm
GetHuman1705300 shared this issue with friends on Facebook
Dec 6th, 2018 9:00pm