Order number ****-******-*******I ordered * anti aging facials with promo code WINTER f...
GetHuman-jandm_mc's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-jandm_mc's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-jandm_mc may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jandm_mc's own words
Order number ****-******-*******I ordered * anti aging facials with promo code WINTER for $***, but used the wrong credit card. I cancelled the first order and reordered with the correct card. Now I am getting a response that there is a problem with my card. When I clicked on the link to fix it didn't connect me with my order. It just gave one option to cancel the order. *Order number ****-******-****** (* items) want to change the credit card but it is not showing up in my groupons
GetHuman-jandm_mc did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jandm_mc fixed the problem
We are waiting for GetHuman-jandm_mc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.