I purchased this and with the intention to go with my appointment being set. I went tod...

GetHuman1691932's customer service issue with Groupon from December 2018

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Help with my Groupon issue
GetHuman1691932's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1691932 will want to follow the link below to head to their help center. We will check on GetHuman1691932 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1691932 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1691932's own words
I purchased this and with the intention to go with my appointment being set. I went today and the merchant did not want to do my hair and changed what I wanted to do and with an extra charge and required tip *** well. I understand reading the policy NOW that I actually want a refund that it must be done within a couple of days. I do not want to return to that merchant because it was unproffesional and the whole purpose was to get the deal that I wanted. I would please appreciate a refund! call me anytime at *** *** ****
GetHuman1691932 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1691932
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1691932 started working on this issue
Dec 5th, 2018 12:30am
GetHuman1691932 shared this issue with others over email
Dec 5th, 2018 12:32am