Hello, I purchased the Hip Hop Tours Atlanta package for *. We were there for only * fu...
GetHuman1690199's customer service issue with Groupon from December 2018
Help with my Groupon issue
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GetHuman1690199's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1690199 will want to follow the link below to head to their help center. We will check on GetHuman1690199 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1690199 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1690199's own words
Hello, I purchased the Hip Hop Tours Atlanta package for *. We were there for only * full day on ****, Sunday. I called and made the reservation on *****. The day before, Hip Hop Tours cancelled because the minimum number was not met. I do not plan to return to Atlanta to use this Groupon and would like a refund please. Groupon credit would work too. Order *********** for $**. I would like to continue to use Groupon in the future. I was not happy that this was cancelled.
GetHuman1690199 did not yet indicate what Groupon should do to make this right.
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