I just got the Nest Secure alarm system. There were * Groupons, * for $***.** and the...

GetHuman1687220's customer service issue with Groupon from December 2018

105113 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1687220's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1687220's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1687220 will want to follow the link below to head to their help center. We will check on GetHuman1687220 later to make sure it's all set or try to help escalate.
The issue in GetHuman1687220's own words
I just got the Nest Secure alarm system. There were * Groupons, * for $***.** and the other for $***.**. It was very difficult to tell the difference between the two, I chatted with someone and was told the one I ordered for $***.** had two additional tags and detect sensors. The package came yesterday and I didnt get those, it's just the starter pack. If I had known it was the starter pack I would have ordered the one for $***.**. Can I please have the difference refunded to me?
GetHuman1687220 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1687220 fixed the problem
We are waiting for GetHuman1687220 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1687220 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1687220
Dec 4th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 105113 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman1687220 started working on this issue
Dec 4th, 2018 2:59pm