I called The Spa on Wall street before buying a spa package online and they informed me...

GetHuman-arielayu's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-arielayu's own words
I called The Spa on Wall street before buying a spa package online and they informed me that there are a few spots available on Saturday the **th. Within that same hour I went ahead and purchased and called back to make an appointment. First they had technical difficulties and didn't see any availability for Saturday after. That was the only day that I wanted to go and could go, now because of their issues in their system and all the attitude they gave me on the phone. I want a refund for my package right now! This is ridiculous and this is the businesses fault. I just purchased it less than an hour ago, there should be no problem with a refund!
GetHuman-arielayu did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-arielayu
Dec 4th, 2018 - 2 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-arielayu started working on this issue
Dec 4th, 2018 12:31am