I ordered a couple's massage at acupressure massage near me. I placed my appointment tw...

GetHuman-kowitz's customer service issue with Groupon from December 2018

4 views
 | 
104386 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-kowitz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kowitz's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kowitz will want to follow the link below to head to their help center. We will check on GetHuman-kowitz later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kowitz may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-kowitz's own words
I ordered a couple's massage at acupressure massage near me. I placed my appointment two weeks ago, and called to confirm less than a week ago and clarified it was a couple's massage. My wife and I showed up to only one employee. We told them we had the couple's massage at two and they acted confused and called about employee in and we had to sit and wait. Once she got there we began the massage and the gal who did mine was beyond unprofessional. She left the room four times over the course of my massage. She also answered three phone calls and placed one herself!
GetHuman-kowitz did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kowitz fixed the problem
We are waiting for GetHuman-kowitz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-kowitz fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-kowitz
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 104386 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kowitz started working on this issue
Dec 3rd, 2018 9:53pm