A recent order placed with groupon for * sessions of IPL laser treatments at Smooth, in...

GetHuman1672857's customer service issue with Groupon from December 2018

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GetHuman1672857's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1672857 will want to follow the link below to head to their help center. We will check on GetHuman1672857 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1672857 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1672857's own words
A recent order placed with groupon for * sessions of IPL laser treatments at Smooth, in Nuneaton costing £** **. Cannot beused, as I am a diabetic, and therefore not suitable for this treatment. I was not aware of this when I placed the order. I would like a refund, or a credit for £**.** put on my groupon account. As a very regular customer of groupon I would appreciate you contacting me as soon as possible, to sort this matter. Mary Sargeant. Email *****@***.com
GetHuman1672857 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1672857
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman1672857 started working on this issue
Dec 3rd, 2018 8:01pm