Did not make purchase on Groupon

GetHuman1676489's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1676489's own words
I was tying to make another purchase of a burlesque show but not the NYU Skirball show ... I didn’t intend to make a purchase of NYU Skirball Center. I was going to make a purchase of another item when my phone accidentally slipped from my hand. The next thing I know is that o have been charged for a show didn’t intend to purchase. I would like to get a refund of the same. Thanks
Frustrating because I didn’t physically make the purchase
I want a refund
About ** years
Tried cancelling, but not eligible for self-cancel.
I have an issue with Groupon too
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NYU Skirball Center for performing arts “Briefs:The second coming”
Customer service issue
Reported by GetHuman1676489
Dec 3rd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 103108 others
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GetHuman1676489 started working on this issue
Dec 3rd, 2018 2:14am