my account is debited but i don't have any email, any details on the order.

GetHuman-aachina's customer service issue with Groupon from December 2018

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The issue in GetHuman-aachina's own words
i am not sure how to access the customer care and resolve the issue. ... i haven't received a confirmation of an order booked with Groupon. My account is already debited.
This is the *nd time it's happening. Earlier also there was a debit for around $** to my account and Groupon never came back.*I have also used Groupon for hotel booking and I am worried now if groupon is the right platform to do business.
I want Groupon to act fast and give me a call and resolve the issue:*details of the transaction:*date of purchase: **-**-*****amount: $**.***customer details: narahari aachi*address: *****, westknoll cv, chesterfield, missouri-******ph: no:**********
I am good customer since i have been doing regular business with Groupon.*But dealing with groupon is difficult as there is no customer face to talk to on issues.
groupon should resolve this. please call immediately.
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steel bowls
Customer service issue
Reported by GetHuman-aachina
Dec 2nd, 2018 - 6 mons ago
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Items needed
Name on account
Email on account
Billing address
GetHuman-aachina started working on this issue
Dec 2nd, 2018 11:33pm
GetHuman-aachina confirmed the issue is fixed. Hooray!
Dec 2nd, 2018 11:49pm