I purchased a Groupon for Boombox Recording studios on Aug. *, **** for $**. It was due...

GetHuman1670530's customer service issue with Groupon from December 2018

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GetHuman1670530's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1670530 will want to follow the link below to head to their help center. We will check on GetHuman1670530 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1670530 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1670530's own words
I purchased a Groupon for Boombox Recording studios on Aug. *, **** for $**. It was due to expire so I called to make an appointment. The owner said they have not accepted Groupon coupons in * years and that it should have been taking down. I feel cheated. I paid for a service that I can't even use. I need assistance from your company. I never had a problem with Groupon and I have been using your service for years. I want my money back.
GetHuman1670530 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1670530
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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GetHuman1670530 started working on this issue
Dec 1st, 2018 10:19pm