I purchased * orders for a Set of Two Custom Cork Coasters this was done on * transacti...

GetHuman-jcllindb's customer service issue with Groupon from December 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jcllindb's own words
I purchased * orders for a Set of Two Custom Cork Coasters this was done on * transaction. Each order was for $* for a total of $** which has been charged to my credit card that Groupon has on file. I received only * redemption code which appears to useable only once. In addition the shipping cost is greater than the purchase price and I would like to cancel the entire order and have the $** credited back to my credit card.
GetHuman-jcllindb did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-jcllindb
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-jcllindb started working on this issue
Dec 1st, 2018 4:42pm