I have just ordered a photographer over Groupon this morning but they have just message...

GetHuman1666998's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1666998's own words
I have just ordered a photographer over Groupon this morning but they have just messaged me stating the don’t accept Groupon anymore *This is what they sent **Hi There sorry we missed your call. *Unfortunately we are unable to honour the Groupon vouchers any more as the studio business has ceased trading. We have told Groupon this in many occasions but unfortunately they have not taken the photo shoots off their website yet. *You will be entitled to a refund from groupon - you just need to contact them with your voucher numbers and they will refund you **Sorry for the inconvenience *Kind regards*Chantal Lake *Ariane studio **Please can this be refunded as soon as possible please
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Groupon

Customer service issue
Reported by GetHuman1666998
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman1666998 started working on this issue
Dec 1st, 2018 12:15pm