I purchased ‘Massage by Stevie’ a month or so ago. I have tried to schedule an appointm...

GetHuman1661210's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1661210 will want to follow the link below to head to their help center. We will check on GetHuman1661210 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1661210's own words
I purchased ‘Massage by Stevie’ a month or so ago. I have tried to schedule an appointment with the owner, but it doesn’t seem to be working out. She took a lot of time off for surgery*recovery. And now her hours don’t work with my schedule. I am off Sunday*Monday, and she is closed those days. And I go to work at noon, she opens at **. And by the time I get off, she is already closed. We have been going in circles trying to get an appointment scheduled, and it is just not working. I’m not willing to take a day off for just a massage. I was hoping to get a refund*credit, because I won’t be able to get a massage from her.
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Groupon

Customer service issue
Reported by GetHuman1661210
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 100454 others
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Timeline
GetHuman1661210 started working on this issue
Nov 30th, 2018 4:42pm