Hello my name is Amy Keefe. I bought a groupon for a wooden ornament for photo barn. I...

GetHuman-akeefe's customer service issue with Groupon from November 2018

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Help with my Groupon issue
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-akeefe's own words
Hello my name is Amy Keefe. I bought a groupon for a wooden ornament for photo barn. I am trying to redeem the groupon but when I follow the grouponinstructions it is saying my coupon is not valid. I have tried everything and have also emailed the website. I would like a refund of this amount as it is not working and I will just buy regular price from the website since they are having a sale. Not happy with this purchase.
GetHuman-akeefe did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-akeefe
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-akeefe started working on this issue
Nov 30th, 2018 12:14pm