My teenage daughter purchased two $* items without any parental permission.*I found thi...

GetHuman632196's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman632196's own words
My teenage daughter purchased two $* items without any parental permission.*I found this out while doing my online banking and noticing the charge.*I did try to use the self cancel option but it wasn’t available.*I would like to request a refund of i$** put back onto the card that was used.*If that isn’t an option, I would appreciate a $** credit to my Groupon account then I-NOT my daughter will buy something that I would use or need.*Thank you very much and I can assure you that this will not happen again.*Sincerely,*Kiley Noble *K*****@***.com****-***-****
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Groupon

Customer service issue
Reported by GetHuman632196
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman632196 started working on this issue
Nov 30th, 2018 3:16am