I purchased a groupon for the wrong location. Therefore, I need a refund. I thought I...

GetHuman-kmrodrig's customer service issue with Groupon from November 2018

13 views
 | 
99107 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-kmrodrig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kmrodrig's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kmrodrig will want to follow the link below to head to their help center. We will check on GetHuman-kmrodrig later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kmrodrig's own words
Make a purchase at a location close to me ... I purchased a groupon for the wrong location. Therefore, I need a refund. I thought I was making a purchase for a Salt Cave in Westport, MA, however I purchased it for a Salt Cave in Ridgefield, CT. The order number is ****-******-******.**Please advise. Thank you. Karen
When I purchased the groupon it appeared it was for the location I wanted
Cancel the purchase.
New customer. It was a confusing purchase.
I have an issue with Groupon too
How GetHuman-kmrodrig fixed the problem
We are waiting for GetHuman-kmrodrig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kmrodrig fixes it.
This email address isn't valid

Groupon

Salt Cave
Customer service issue
Reported by GetHuman-kmrodrig
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 13 customers so far
Similar issue to 99107 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-kmrodrig started working on this issue
Nov 29th, 2018 5:59pm