Groupon Customer Service is AWFUL

GetHuman1654002's customer service issue with Groupon from November 2018

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99015 similar
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0 following
Help with my Groupon issue
GetHuman1654002's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1654002 will want to follow the link below to head to their help center. We will check on GetHuman1654002 later to make sure it's all set or try to help escalate.
The issue in GetHuman1654002's own words
Reach Groupon customer service ... when calling to request a refund The representative told me I would receive a $**.** credit in Groupon Bucks. I am unable to find those credits. Please issue a refund as the merchant was never available to preform the services.
There is no way to contact them... by phone, email or live chat that is not on their webpage.
Please contact me by email *****@***.com or by phone ***-***-****
I have an issue with Groupon too
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Groupon

Customer service
Customer service issue
Reported by GetHuman1654002
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 99015 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1654002 started working on this issue
Nov 29th, 2018 5:05pm
GetHuman1654002 indicated the issue is not fixed yet.
Nov 29th, 2018 5:07pm