I received a confirmation invoice from groupon and a PayPal receipt for my order number...

GetHuman-patsyl's customer service issue with Groupon from November 2018

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The issue in GetHuman-patsyl's own words
I received a confirmation invoice from groupon and a PayPal receipt for my order number *****-******-****** for king memory foam mattress on ** November **. Two days later I received an email saying my refund was being processed, then another saying it would be refunded to my account. I had NOT cancelled this order. **I’m very disappointed with the service since I had entered the code MASSIVE** and also gone through TopCashback which were giving a **% cashback for Black Friday.**I have received no explanation as to why my order was cancelled
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Groupon

Customer service issue
Reported by GetHuman-patsyl
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 7 customers so far
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Timeline
GetHuman-patsyl started working on this issue
Nov 29th, 2018 11:34am