Unable to contact customer service regarding a refund. Please assist.

GetHuman1650362's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman1650362's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1650362 will want to follow the link below to head to their help center. We will check on GetHuman1650362 later to make sure it's all set or try to help escalate.
The issue in GetHuman1650362's own words
Requesting my money back for an unused groupon. ... Hello, I have wrote to Groupon.US public group in Facebook regarding the refund of my unused vaucher, but they never replied to me back. Please resolve the issue.
Cannot contact customer service.
Please issue my refund.
I have used groupon for years, and have made numerous purchases using this site. I'm very dissapointed in their lack of customer service.
Tried calling, tried starting a chat on their website, tried messaging them on facebook.
I have an issue with Groupon too
How GetHuman1650362 fixed the problem
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Groupon

Le Posh Hair Salon
Customer service issue
Reported by GetHuman1650362
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 98393 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1650362 started working on this issue
Nov 29th, 2018 1:31am
GetHuman1650362 indicated the issue is not fixed yet.
Nov 29th, 2018 1:33am