An order says it’s been ready to ship since November **th. It hasn’t moved from its loc...

GetHuman-lidaask's customer service issue with Groupon from November 2018

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The issue in GetHuman-lidaask's own words
An order says it’s been ready to ship since November **th. It hasn’t moved from its location according to UPS, it is “awaiting pickup.” It was supposed to arrive today according to UPS. I know that it says to give them * days even though they say they ship in *-*, and that’s fine, I just want to make sure it’s not just sitting somewhere, which is what it sounds like. I ordered the Christmas Tree last Friday.
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Groupon

Customer service issue
Reported by GetHuman-lidaask
Nov 28th, 2018 - 9 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-lidaask started working on this issue
Nov 28th, 2018 11:05pm