On ***** I purchased a Dyson Animal * vacuum. The web page states the price was *** of...

GetHuman-gplapka's customer service issue with Groupon from November 2018

3 views
 | 
98218 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-gplapka's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gplapka's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gplapka will want to follow the link below to head to their help center. We will check on GetHuman-gplapka later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gplapka may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-gplapka's own words
On ***** I purchased a Dyson Animal * vacuum. The web page states the price was *** off, ($***.**),but there was also an offer for $** off, which was to end on *****. When I clicked "buy" the $** discount was not applied. I managed to contact a person, named Dorota, but she had to refer me to another person, who was supposed to call me back. I never got a call back. I have since tried to contact Groupon several times, but have not been able to get through. I would appreciate a call back at ***-***-****. I don't want an email, because I already got one, and that does nothing to help.
GetHuman-gplapka did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gplapka fixed the problem
We are waiting for GetHuman-gplapka to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gplapka fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-gplapka
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 98218 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gplapka started working on this issue
Nov 28th, 2018 11:00pm