I tried to book "shooting range package for two" for Target Shooting Solutions LLC. Th...

GetHuman-smarkken's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-smarkken's own words
I tried to book "shooting range package for two" for Target Shooting Solutions LLC. The credit card denied the purchase because it triggered their fraud alert. After communicating with the credit card company, they told me to run it again, and it went through. It looks like Groupon also ran it again, so now I have two of the same offer. I only need one, so I would like Groupon to refund the $**.** to my credit card for the second offer.
GetHuman-smarkken did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-smarkken
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-smarkken started working on this issue
Nov 28th, 2018 10:35pm