I searched “laser hair removal” on your site and the first offer listed was from BodyBr...

GetHuman1698014's customer service issue with Groupon from December 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1698014's own words
I searched “laser hair removal” on your site and the first offer listed was from BodyBrite. They advertised that you could receive six sessions of IPL Laser Hair Removal Treatments. **I ordered the groupon because I’d had good results with Laser Hair Removal in the past. **After my last treatment today I said to the tech that it hadn’t had as much of a difference as I’d expected. She explained, that with IPL I might see less of a change because of hormones. **It turns out that IPL is a pulsing light while a laser is, well, it’s a laser. **I would like to have my money refunded. The merchant advertised one service and gave me a lesser one.
GetHuman1698014 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1698014
Dec 5th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 107512 others
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GetHuman1698014 started working on this issue
Dec 5th, 2018 9:26pm