Hello I buy a * part song groupon of massages and maybe appointment online and it was c...

GetHuman1645897's customer service issue with Groupon from November 2018

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GetHuman1645897's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1645897 will want to follow the link below to head to their help center. We will check on GetHuman1645897 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1645897's own words
Hello I buy a * part song groupon of massages and maybe appointment online and it was confirmed but when I showed up nobody was at the business. I called enough to voicemail and no call back and I also waited ** minutes. I would like to get the * pack refunded since I haven't used one yet. They expired December *nd if you maybe shout to me beforehand that would be amazing. Thank you so much for your help I hope you have an amazing day.
GetHuman1645897 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1645897
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman1645897 started working on this issue
Nov 28th, 2018 4:27pm