Hello I buy a * part song groupon of massages and maybe appointment online and it was c...

GetHuman1645897's customer service issue with Groupon from November 2018

1 view
97467 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1645897's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1645897's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1645897 will want to follow the link below to head to their help center. We will check on GetHuman1645897 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1645897 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1645897's own words
Hello I buy a * part song groupon of massages and maybe appointment online and it was confirmed but when I showed up nobody was at the business. I called enough to voicemail and no call back and I also waited ** minutes. I would like to get the * pack refunded since I haven't used one yet. They expired December *nd if you maybe shout to me beforehand that would be amazing. Thank you so much for your help I hope you have an amazing day.
GetHuman1645897 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1645897 fixed the problem
We are waiting for GetHuman1645897 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1645897 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1645897
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 97467 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1645897 started working on this issue
Nov 28th, 2018 4:27pm