We ordered * single beds. One was delivered without the correct nail package and with...
GetHuman1643862's customer service issue with Groupon from November 2018
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1643862's own words
We ordered * single beds. One was delivered without the correct nail package and with a slat missing. We asked for a replacement for the missing parts but were told this is not available and will need to return the whole package. I accessed the labelling returns service online but was told the package was too big. Having then contacted Groupon again I was told a courier would come and collect the item and would need to specifiy three dates that he could call. No one has come to collect the item. The order Number is ****************
GetHuman1643862 did not yet indicate what Groupon should do to make this right.
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