Purchased Groupon for hotel in Niagara Falls. Credit card has two separate charges. One...

GetHuman-knotdist's customer service issue with Groupon from November 2018

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The issue in GetHuman-knotdist's own words
Purchased Groupon for hotel in Niagara Falls. Credit card has two separate charges. One for exact same as the groupon we just used and another for a different amount. *Card billed twice at $***.** and another at $***.**. For a total over and above of $ ***.**. Now I can accept a dime here or there but this is wrong.*I did have one transaction cancelled and returned on the card due to my error. However, there are theses two outstanding charges..there is no record on my groupon account to show purchases for these and I would request they be removed from my card. I did not make them. Also I would appreciate an explanation why this happens?*JB Coppin *Oshawa Ontario
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Customer service issue
Reported by GetHuman-knotdist
Nov 27th, 2018 - 9 mons ago
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GetHuman-knotdist started working on this issue
Nov 27th, 2018 11:49pm