I placed an order : Order Number is ********** ON **th November. Last night I received...

GetHuman-janehous's customer service issue with Groupon from November 2018

1 view
 | 
95925 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-janehous's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-janehous's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janehous will want to follow the link below to head to their help center. We will check on GetHuman-janehous later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-janehous may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-janehous's own words
I placed an order : Order Number is ********** ON **th November. Last night I received a text from XDP to say my Aspire Furniture Limited order is on its way tracking number Z*FEGD******. This afternoon I received a text to say it was being delivered between **.** and **.**. I went home to collect the order. A delivery arrived and I signed for it as it was a headboard in packaging but find that the order is for my neighbour at ** Perowne Way. My address is ** Perowne Way.. Please can you let me know when my produce will arrive Product Registration WEE*AH****WY.*Many thanks
GetHuman-janehous did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-janehous fixed the problem
We are waiting for GetHuman-janehous to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-janehous fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-janehous
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 95925 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-janehous started working on this issue
Nov 27th, 2018 3:39pm