Hello, I placed an order for UE Boom speaker and received the order on ********. I am w...

GetHuman1637431's customer service issue with Groupon from November 2018

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The issue in GetHuman1637431's own words
Hello, I placed an order for UE Boom speaker and received the order on ********. I am writing you because the product is defective and I would like to exchange it for one that works. Once you put the volume too high the bass in the speaker starts to malfunction and you cant make out any words. I would like an exchange rather than a return. It says free return on order but the app doesn't give me an option for return or exchange. Please help as this was ordered as a Christmas gift. I'll be waiting to hear back from someone regarding this matter. Thank you in advance.**Rodine Zamor
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Groupon

Customer service issue
Reported by GetHuman1637431
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman1637431 started working on this issue
Nov 27th, 2018 3:31pm