I ordered a solid oak bed frame. On arrival it is a varnished pine bed frame. This is n...

GetHuman-jenhillu's customer service issue with Groupon from November 2018

1 view
 | 
95764 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-jenhillu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenhillu's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenhillu will want to follow the link below to head to their help center. We will check on GetHuman-jenhillu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jenhillu may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jenhillu's own words
I ordered a solid oak bed frame. On arrival it is a varnished pine bed frame. This is not as described in description. I would like a refund and free return.
GetHuman-jenhillu did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jenhillu fixed the problem
We are waiting for GetHuman-jenhillu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jenhillu fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-jenhillu
Nov 27th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 95764 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jenhillu started working on this issue
Nov 27th, 2018 2:11pm