I need to cancel my order * ********** ASAP. I placed the order in error. I tried can...

GetHuman1636420's customer service issue with Groupon from November 2018

95658 similar
0 following
Help with my Groupon issue
GetHuman1636420's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636420 will want to follow the link below to head to their help center. We will check on GetHuman1636420 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1636420 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1636420's own words
I need to cancel my order * ********** ASAP. I placed the order in error. I tried cancelling as soon as the order was placed but there was no way to do it. I sent a message to GetHuman yesterday as well but have not received any response. *The order was Splash Wines Red: ** bottles of Wine for $** paid via PayPal. The voucher is gg-splash-wines-** and the Redemption Code is GRPNSPR****-y*dkqj.*Please email me back ASAP to confirm that this order is being cancelled and that my PayPal account is being refunded $**.
GetHuman1636420 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1636420
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 95658 others
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GetHuman1636420 started working on this issue
Nov 27th, 2018 1:04pm
GetHuman1636420 shared this issue with others over email
Nov 27th, 2018 1:05pm