Hello my name is Donna I ordered a woman's long coat on November **th I received it on...

GetHuman1636037's customer service issue with Groupon from November 2018

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GetHuman1636037's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636037 will want to follow the link below to head to their help center. We will check on GetHuman1636037 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1636037's own words
Hello my name is Donna I ordered a woman's long coat on November **th I received it on Saturday November twenty fourth and I have a black extra large coat item number ***** ***** that is too small I would like to exchange this coat for a *X navy blue or rust red color. I have been trying to contact you since Sunday November **th. I would greatly appreciate your assistance in getting his matter resolved before the holidays thank you in advance.
GetHuman1636037 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1636037
Nov 27th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 95598 others
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GetHuman1636037 started working on this issue
Nov 27th, 2018 11:01am